Google Cloud Trust

This section focuses on how Google builds and maintains a trustworthy cloud environment, going beyond purely legal obligations and into operational practices.

Compliance

• Certifications and Attestations: ISO 27001, SOC 1/2/3, HIPAA, GDPR, PCI DSS, FedRAMP, etc.
• Third-Party Audits: Regular audits by independent firms
• Transparency Reports: Published reports on government requests for user data

Security

• Shared Responsibility Model: Division of security responsibilities
• Data Center Security: Physical security measures
• Network Security: Segmentation, firewalls, intrusion detection
• Data Encryption: At rest and in transit, customer-managed keys
• Identity and Access Management (IAM): Control access to resources
• Vulnerability Management: Identifying and addressing security vulnerabilities
• Incident Response: Process for handling security incidents
• Security Best Practices: Guidance for customers

Reliability and Availability

• Service Level Agreements (SLAs): Uptime guarantees
• Redundancy and Fault Tolerance: Multiple availability zones, data replication
• Disaster Recovery: Plans for major disasters
• Monitoring and Alerting: Service health monitoring

Data Residency and Sovereignty

• Region Selection: Control over data storage location
• Data Residency Controls: Tools to manage data location
• Compliance with Local Regulations: Addressing data sovereignty concerns

Support

• Support Tiers: Different levels of support available
• Documentation: Comprehensive support documentation

Google Cloud's commitment to trust is evident through its robust compliance measures, advanced security practices, reliable infrastructure, and comprehensive support. By adhering to industry standards and providing transparent information about its practices, Google Cloud aims to build and maintain trust with its users and customers.